Coffee Butler Amphitheater Rules
The venue is dedicated towards the safety and comfort of their guests. That’s why they have instituted the following rules and policies that apply to all guests, visitors, and fans. Please keep these rules in mind as you visit as failure to abide by them may lead to expulsion from the venue without refund.
If you have any questions, please speak with staff once you arrive.
ADA Policy
ADA seating is available for shows at the Coffee Butler Amphitheater. There is also wheelchair accessible pads for General Admission ticket holders. If you have any questions about ADA-approved seating or need emergency accessibility seating please contact the venue.
Animal Policy
No, pets are not allowed in the venue, although service animals are in accordance with ADA guidelines.
A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Tasks performed can include, among other things, pulling a wheelchair, retrieving dropped items, alerting a person to a sound, reminding a person to take medication, or pressing an elevator button.
Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals either. The work or tasks performed by a service animal must be directly related to the individual’s disability. It does not matter if a person has a note from a doctor that states that the person has a disability and needs to have the animal for emotional support. A doctor’s letter does not turn an animal into a service animal.
Bag Policy
Bags will be inspected before entry. Please note that the following bags are the only ones allowed in the venue.
- Bags smaller than 6″ x 6″ x 6″
- Tote or purse smaller than 12″ x 6″ x 12″ (as long as all items are loose)
- Clear plastic bag smaller than one gallon
- Seat Cushion with no pockets, arms or zippers
- Diaper Bag
- Medically Necessary Bags (permitted after proper inspection)
Camera Policy
No professional lens cameras are allowed in venue. Any camera with a detachable lens is considered professional.
Chair Policy
Lawn chairs and blankets are permitted for most shows. Please check specific show instructions.
Children Policy
Most shows are intended for audiences of all ages. Most guests, regardless of age, are expected to have their own tickets. The one exception are children 2 and under who may enter free with paying adult ticket.
Food/Drink Policy
Food vendors and full bars are on site. Guests can purchase snacks and drinks from these vendors. All purchases must be made with CASH. No outside food and beverage is permitted for any reason.
Reentry Policy
Re-entry is not permitted. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.
Refund Policy
All sales are final. No refunds or exchanges unless a show is cancelled or postponed.
Restricted Items Policy
For most events, these items are allowed within the venue.
- Lawn chairs
- One sealed bottle of water or one empty refillable bottle per guest is allowed
- Approved Bags
The following items are not allowed inside of the venue.
- Outside food or drink
- Coolers
- Weapons of any kind
- Professional Lens Cameras/Tripods or Selfie Sticks
- Laser Pointers
- Pets
- Strollers or Wagons
- Non-approved Bags
Re-entry Policy
Re-entry is not allowed. Once you leave you will not be allowed back in without a new ticket.
Smoking Policy
Smoking is permitted in designated lawn area. No smoking is permitted in reserved seating section.